Below are guidelines to help you through the order process and insure the fastest possible delivery.
ORDER ONLINE Enter your order using the appropriate online order form
Fill out the form completely and click <SUBMIT> to send.
Background: Choose the background you want, along with any color change information. If you need additional space use the message box.
Special instructions and other information can be entered in the message block.
List your logos and logo positions. If we DO NOT have your sponsor logo in our logo library, we will email you with instructions and options for getting the logo in the correct format.
If OK to use Artistic Text for logos you don’t have, make that note in the Customer Message block.
PROOFS & TIMELINE Once we have received your order form AND all logos, we will begin the design process. Please keep in mind that for us, the Order Date is the date we have everything we need to get started (order form, all logos and background information), NOT the date the form is submitted.
The purpose of the proof is to correct any errors - Proofs are NOT sample designs that can be changed if you change your mind about colors or logos.
We work on orders in the order in which we receive them. Depending on time of year, it can take up to 7 days after receipt of your order before we can begin work on your design. The actual design process takes a couple of days.
After the design is finished you will be sent a full color proof. The proof gives you an opportunity to verify that names are spelled correctly, logos placed as per your instructions, and that colors are as requested. We will always correct any errors and send another proof at no extra charge. (If you add or substitute logos, change colors or background, or make any other design changes after receiving the 1st proof, there will be a $15 charge for each subsequent proof.)
If you make multiple design and/or color changes that exceed three proofs, we will require payment in full before proceeding with additional proofs.
When you approve the proof, we will begin production of your jersey. We will delivery to you within3-4 weeks of approval and payment.
Color Matching
We make every effort to match your colors to your specifications, however, colors on your jersey may not match exactly the colors on your computer screen when you view our proofs. This is because all devices are different, and the screens display color differently than printed fabric. Also, we do not guarantee than colors on reorders will be exactly like your previous orders. We will get as close as posible, but small differences are common. For all jerseys to match, all must be ordered at the same time.
RUSH ORDERS
Sorry, we do not accept rush orders. Our policy is that rush orders are unfair to customers who have already submitted orders, whose orders would be delayed by putting rush orders ahead of them. We will do every order as fast as possible in the order in which we receive them.
